NB: We are CLOSED from 18 December to 10 January! NO ORDERS will be processed in this time!

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet
protocol (IP) address in order to provide us with information that helps us learn about your
browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our
store, new products and other updates.

SECTION 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit
card, place an order, arrange for a delivery or return a purchase, we imply that you consent
to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either
ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact
you, for the continued collection, use or disclosure of your information, at anytime, by
contacting us at info@Buckle Buddy.co.za.

SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you
violate our Terms of Service.

SECTION 4 - Portmoni
Our store is hosted on Portmoni Inc. They provide us with the online e-commerce platform that
allows us to sell our products and services to you.

Your data is stored through Portmoni’s data storage, databases and the general Portmoni 
application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then PayFast stores your
credit card data. It is encrypted through the Payment Card Industry Data Security Standard
(PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete
your purchase transaction. After that is complete, your purchase transaction information is
deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers. 

SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to
us.

However, certain third-party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
providers.

In particular, remember that certain providers may be located in or have facilities that are
located a different jurisdiction than either you or us. So if you elect to proceed with a
transaction that involves the services of a third-party service provider, then your
information may become subject to the laws of the jurisdiction(s) in which that service
provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application,
you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.

Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages
are being looked at

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry
best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.

If you provide us with your credit card information, the information is encrypted using
secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no
method of transmission over the Internet or electronic storage is 100% secure, we follow all
PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers,
product shipping charges, transit times and availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information or cancel orders if any information
in the Service or on any related website is inaccurate at any time without prior notice (including
after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related
website, including without limitation, pricing information, except as required by law. No specified
update or refresh date applied in the Service or on any related website, should be taken to indicate
that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using
the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local
ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of
others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on
gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any
way that will affect the functionality or operation of the Service or of any related website, other
websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other
websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of
the prohibited uses.

SECTION 13 - TRADEMARKS, COPYRIGHTS AND RESTRICTIONS ON USE
This website consists of content which is derived entirely or in part from content supplied by Buckle
Buddy and other sources. The said contents are protected under applicable South African Copyright
and Trade Mark Laws, International Trade Marks and Copyright Laws and conventions.
You may not reproduce, duplicate, publish, modify, copy, download, upload in any manner, post,
broadcast or transmit, reverse engineer or dis-enable, display, or distribute or in any way exploit any
of the content, that being software and/or material; except in so far that you may download one
copy of the content on any single computer for your personal, non-commercial, home use only; and
provided that all proprietary notices and restrictions attached onto the content are kept intact,
unless expressly permitted by the site, or unless prior written consent from Buckle Buddy has been
obtained. 

Requests for permission regarding any issue relating to the content which fall into the ambit of the
limitations stated above, can be made by contacting the Buckle Buddy contact person listed.

You are also strictly prohibited from creating works, and/or software materials derived from or
which are based on the contents found on this site. The prohibition applies regardless of whether
the content is sold, negotiated or given away and/or further alienated in any manner whatsoever. 

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate
or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel
the service at any time, without notice to you. You expressly agree that your use of, or inability to
use, the service is at your sole risk. The service and all products and services delivered to you
through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your
use, without any representation, warranties or conditions of any kind, either express or implied,

including all implied warranties or conditions of merchantability, merchantable quality, fitness for a
particular purpose, durability, title, and non-infringement.
In no case shall Buckle Buddy, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct,
indirect, incidental, punitive, special, or consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising
from your use of any of the service or any products procured using the service, or for any other claim
related in any way to your use of the service or any product, including, but not limited to, any errors
or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the
service or any content (or product) posted, transmitted, or otherwise made available via the service,
even if advised of their possibility. By agreeing to our terms on conditions you acknowledge and
agree that the products are not suitable for use on public or private roads roads. The product is
specifically manufactured and marketed for use off road. THE PRODUCT IS ONLY FOR USE OFF ROAD IN ACCORDANCE WITH ANY LOCAL ENFORCEABLE  SPEED LIMITS. The product is not intended to be used as a safety feature.

SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Buckle Buddy and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable
attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of
Service or the documents they incorporate by reference, or your violation of any law or the rights of
a third-party.

SECTION 16 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by
applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of
Service, such determination shall not affect the validity and enforceability of any other remaining
provisions.

SECTION 17 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the
termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to
The Service constitutes the entire agreement and understanding between you and us and govern
your use of the Service, superseding any prior or contemporaneous agreements, communications
and proposals, whether oral or written, between you and us (including, but not limited to, any prior
versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the
drafting party.

SECTION 19 - GOVERNING LAW
The agreement and the terms and conditions shall be governed and construed in accordance with
the laws of the Republic of South Africa. Any dispute arising here from shall be exclusively subject to
the jurisdiction of the courts and/or Tribunals of the Republic of South Africa. 

SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of
Service by posting updates and changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website or the Service following the
posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION
The ECT Act of South Africa states that when we offer goods or services by way of certain electronic
transactions, we must make the following information about us available to customers on websites
where the goods or services are offered:
Full name: Skye Games, Reg no 2023/901553/07 , trading as Buckle Buddy
Main business: Manufacturer of Buckle Buddy products
Address for receipt of legal service: 32 Riboville Road, Midrand, Guateng, South Africa
Office bearers: Micheal Scriven
Website: https://www.bucklebuddy.co.za/
Official email address: info@Buckle Buddy.co.za

RETURNS
You must receive authorisation in writing from Buckle Buddy before any products may be
returned.

We will do our utmost to supply the correct products but if for any reason we supply the
wrong products, i.e. where the items supplied evidently do not correspond with the items
purchased, we will enter into correspondence with you to best rectify the error.

Buckle Buddy does not guarantee that any products advertised on our site will be in stock at
the time of purchase. Where an item is purchased and we find the item is not in stock any
more, we will enter into correspondence with you to decide on and supply a suitable
replacement for the item purchased.

Buckle Buddy reserves the right at all times to decline and cancel an order prior to delivery.
See our Terms of Service for more information. 

Buckle Buddy’ liability in all instances will be limited to replacing incorrect items, or refunding
monies paid by you when placing the order, but only upon receipt of the returned products if
applicable.

Due to products being of a handmade nature, the definition of a wrong product does not
extend to variations in design, colour or any other attribute of the product originally
purchased, unless the purchase description explicitly states that specific designs or
attributes of the product are required. 

Our policy lasts 30 days. If you have not notified us within 30 days of receipt of an order that
you wish to return a product, then unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you
received it. You must also return it in the original packaging.

REFUNDS (If applicable)
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item. We will also notify you of the approval or rejection of your
refund.

If the refund is approved, then your refund will be processed, and a credit will be applied to
your credit card, payal account or original method of payment.

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a
gift credit for the value of your return. Once the returned item is received, a gift certificate will
be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver, once the item has
been returned and the refund approved.

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